Data We Collect and Why We Hold It
When you open an account, we collect the information needed to verify your identity and process transactions — your name, email address, phone number, and the wallet details tied to your DANA, OVO or GoPay account. Payment transaction records are retained to reconcile deposits and withdrawals
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and to handle any disputes you raise with our support team. We also collect device and session data — your browser type, IP address, and login timestamps — to detect unusual access patterns and keep your account secure. Players in Jakarta and across Indonesia who use
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mobile access will see session cookies active during their visit; these expire when you close the browser. Persistent cookies are used only to remember your language and region preferences, not to track behaviour across third-party sites. We do not sell your personal data to third parties.
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Sharing happens only where required by law in eligible jurisdictions, or with payment processors — specifically the e-wallet providers you choose — who are contractually bound to handle your data securely. Retention periods follow applicable local law where ars88 operates; account data is held for as
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long as your account remains active and for a defined period afterward as required by local regulation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.